{"id":561,"date":"2025-10-16T21:00:50","date_gmt":"2025-10-16T19:00:50","guid":{"rendered":"https:\/\/ibizasailingcutter.com\/terms-and-conditions\/"},"modified":"2026-01-27T23:15:52","modified_gmt":"2026-01-27T22:15:52","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/ibizasailingcutter.com\/en\/terms-and-conditions\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"561\" class=\"elementor elementor-561 elementor-180\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-549fe52a e-flex e-con-boxed e-con e-parent\" data-id=\"549fe52a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-04bd6b6 elementor-widget elementor-widget-heading\" data-id=\"04bd6b6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Terms and Conditions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eaf436b elementor-widget elementor-widget-text-editor\" data-id=\"eaf436b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\n<p data-start=\"9797\" data-end=\"10053\"><strong data-start=\"9797\" data-end=\"9814\">Who we are<\/strong><br data-start=\"9814\" data-end=\"9817\">The charter service is provided by <strong data-start=\"9856\" data-end=\"9898\">IBIZA SAILING CUTTER, S.L. (B44575231)<\/strong>, with address at C\/ San Vicente, 49, 2\u00ba, 07840, Santa Eul\u00e0ria des Riu. Contact: <strong data-start=\"9981\" data-end=\"10010\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"9983\" data-end=\"10008\">info@reinadelmaribiza.com<\/a><\/strong> | <strong data-start=\"10013\" data-end=\"10052\">+34 625 844 560 (phone\/WhatsApp)<\/strong>. <\/p>\n<p data-start=\"10055\" data-end=\"10384\"><strong data-start=\"10055\" data-end=\"10073\">What is booked<\/strong><br data-start=\"10073\" data-end=\"10076\">A private experience on board the lla\u00fct <strong data-start=\"10118\" data-end=\"10138\">&#8220;Querida Lolita&#8221;<\/strong> with skipper. Depending on the chosen modality<strong data-start=\"10179\" data-end=\"10222\">(day, afternoon, sunset, full day<\/strong>) <strong data-start=\"10235\" data-end=\"10256\">duration and price<\/strong> shown on the booking page apply. <strong data-start=\"10292\" data-end=\"10332\">Skipper and fuel are<\/strong> included in the price. <\/p>\n<p data-start=\"10386\" data-end=\"10405\"><strong data-start=\"10386\" data-end=\"10403\">How to book<\/strong><\/p>\n<ul data-start=\"10406\" data-end=\"10882\">\n<li data-start=\"10406\" data-end=\"10487\">\n<p data-start=\"10408\" data-end=\"10487\">The online booking is done through the form (WP Amelia\/WooCommerce).<\/p>\n<\/li>\n<li data-start=\"10488\" data-end=\"10749\">\n<p data-start=\"10490\" data-end=\"10749\">To <strong data-start=\"10495\" data-end=\"10508\">confirm<\/strong> a <strong data-start=\"10525\" data-end=\"10543\">deposit of 50%<\/strong> of the price of the experience is requested, paid through <strong data-start=\"10591\" data-end=\"10601\">Redsys<\/strong> (secure payment gateway). The rest is paid on the day of departure. <\/p>\n<\/li>\n<li data-start=\"10750\" data-end=\"10882\">\n<p data-start=\"10752\" data-end=\"10882\">You will receive a confirmation email with the <strong data-start=\"10791\" data-end=\"10812\">boarding point<\/strong> (Port of Sant Antoni) and time.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"10884\" data-end=\"11095\"><strong data-start=\"10884\" data-end=\"10904\">Age and capacity<\/strong><br data-start=\"10904\" data-end=\"10907\">The service is aimed at people over 18 years old. Maximum capacity: <strong data-start=\"10973\" data-end=\"10997\">5 passengers + skipper<\/strong>. Minors must be accompanied by a responsible adult.  <\/p>\n<p data-start=\"11097\" data-end=\"11259\"><strong data-start=\"11097\" data-end=\"11112\">Punctuality<\/strong><br data-start=\"11112\" data-end=\"11115\">We ask you to arrive <strong data-start=\"11137\" data-end=\"11151\">15 minutes<\/strong> in advance. Unjustified delay may be deducted from the sailing time without refund. <\/p>\n<p data-start=\"11406\" data-end=\"11450\"><strong data-start=\"11406\" data-end=\"11448\">Changes and cancellations by the customer<\/strong><\/p>\n<ul data-start=\"11451\" data-end=\"11846\">\n<li data-start=\"11451\" data-end=\"11534\">\n<p data-start=\"11453\" data-end=\"11534\"><strong data-start=\"11453\" data-end=\"11479\">Cancellation with \u2265 48 h<\/strong> in advance: <strong data-start=\"11495\" data-end=\"11519\">100% refund of<\/strong> the deposit.<\/p>\n<\/li>\n<li data-start=\"11535\" data-end=\"11613\">\n<p data-start=\"11537\" data-end=\"11613\"><strong data-start=\"11537\" data-end=\"11563\">Cancellation with &lt; 48 h<\/strong>: <strong data-start=\"11565\" data-end=\"11588\">60% of<\/strong> the reserved amount will be refunded.<\/p>\n<\/li>\n<li data-start=\"11614\" data-end=\"11689\">\n<p data-start=\"11616\" data-end=\"11689\">Date\/time <strong data-start=\"11620\" data-end=\"11638\">changes<\/strong> are subject to availability.<\/p>\n<\/li>\n<li data-start=\"11690\" data-end=\"11846\">\n<p data-start=\"11692\" data-end=\"11846\">To cancel or modify, <strong data-start=\"11719\" data-end=\"11807\">contact by phone\/WhatsApp (+34 625 844 560) or email<a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"11779\" data-end=\"11804\">(info@reinadelmaribiza.com).<\/a><\/strong><\/p>\n<\/li>\n<\/ul>\n<blockquote data-start=\"11848\" data-end=\"12061\">\n<p data-start=\"11850\" data-end=\"12061\"><strong data-start=\"11850\" data-end=\"11883\">If you prefer the 24 h rule<\/strong> you were telling me about (return the signal if 24 h notice is given), I can replace this block with that wording and remove the 60% mention. Tell me and I&#8217;ll leave it closed in version B. <\/p>\n<\/blockquote>\n<p data-start=\"12063\" data-end=\"12380\"><strong data-start=\"12063\" data-end=\"12111\">Weather cancellations<\/strong><br data-start=\"12111\" data-end=\"12114\">If the skipper determines that <strong data-start=\"12141\" data-end=\"12163\">it is not safe to go out<\/strong> (e.g., <strong data-start=\"12173\" data-end=\"12219\">wind &gt; 12 knots, swell &gt; 40 cm or rain<\/strong>), <strong data-start=\"12225\" data-end=\"12237\">reschedule<\/strong> to another date; if not possible, <strong data-start=\"12273\" data-end=\"12294\">100% of<\/strong> the signal is <strong data-start=\"12273\" data-end=\"12294\">returned.<\/strong> The decision is up to the skipper.  <\/p>\n<p data-start=\"12382\" data-end=\"12703\"><strong data-start=\"12382\" data-end=\"12414\">Conduct on board and safety<\/strong><br data-start=\"12414\" data-end=\"12417\">The skipper&#8217;s instructions are <strong data-start=\"12453\" data-end=\"12481\">mandatory<\/strong>. It is forbidden to take illegal substances or dangerous material on board. Ibiza Sailing Cutter may cancel the activity without refund in case of <strong data-start=\"12620\" data-end=\"12642\">reckless behavior<\/strong>, <strong data-start=\"12644\" data-end=\"12658\">drunkenness<\/strong> or <strong data-start=\"12661\" data-end=\"12702\">non-compliance with safety rules<\/strong>.  <\/p>\n<p data-start=\"12705\" data-end=\"12891\"><strong data-start=\"12705\" data-end=\"12721\">Force majeure<\/strong><br data-start=\"12721\" data-end=\"12724\">In case of force majeure (breakdown, port closure, etc.), a new date will be proposed or the amounts paid for the service not provided will be refunded.<\/p>\n<p data-start=\"12893\" data-end=\"13034\"><strong data-start=\"12893\" data-end=\"12916\">Prices and taxes<\/strong><br data-start=\"12916\" data-end=\"12919\">Prices shown include <strong data-start=\"12950\" data-end=\"12974\">skipper and fuel<\/strong>. Taxes (VAT) will be detailed in the purchase process. <\/p>\n<p data-start=\"13036\" data-end=\"13128\"><strong data-start=\"13036\" data-end=\"13051\">Invoicing<\/strong><br data-start=\"13051\" data-end=\"13054\">If you wish to receive an invoice, please provide us with your fiscal information when confirming your reservation.<\/p>\n<p data-start=\"13130\" data-end=\"13350\"><strong data-start=\"13130\" data-end=\"13149\">Responsibility<\/strong><br data-start=\"13149\" data-end=\"13152\">Ibiza Sailing Cutter maintains the boat with the required <strong data-start=\"13205\" data-end=\"13218\">insurance(s)<\/strong> and revisions. The client agrees to follow the safety instructions to avoid personal or material damages. <\/p>\n<p data-start=\"13352\" data-end=\"13494\"><strong data-start=\"13352\" data-end=\"13369\">Complaints<\/strong><br data-start=\"13369\" data-end=\"13372\"><strong data-start=\"13386\" data-end=\"13420\">Official complaint forms<\/strong> are available at our headquarters. You can also write to <strong data-start=\"13464\" data-end=\"13493\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"13466\" data-end=\"13491\">info@reinadelmaribiza.com<\/a><\/strong>. <\/p>\n<p data-start=\"13496\" data-end=\"13615\"><strong data-start=\"13496\" data-end=\"13528\">Applicable law and jurisdiction<\/strong><br data-start=\"13528\" data-end=\"13531\">Spanish law. Except for mandatory consumer regulations, jurisdiction of <strong data-start=\"13603\" data-end=\"13614\">Eivissa<\/strong>. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Who we areThe charter service is provided by IBIZA SAILING CUTTER, S.L. (B44575231), with address at C\/ San Vicente, 49, 2\u00ba, 07840, Santa Eul\u00e0ria des Riu. Contact: info@reinadelmaribiza.com | +34 625 844 560 (phone\/WhatsApp). What is bookedA private experience on board the lla\u00fct &#8220;Querida Lolita&#8221; with skipper. Depending on the chosen modality(day, afternoon, sunset, full [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_canvas","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-561","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Terms and Conditions &#8226; Ibiza Sailing Cutter<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ibizasailingcutter.com\/en\/terms-and-conditions\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Terms and Conditions &#8226; Ibiza Sailing Cutter\" \/>\n<meta property=\"og:description\" content=\"Who we areThe charter service is provided by IBIZA SAILING CUTTER, S.L. 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